The Human Factor: why “Random Acts of Digital” often fail to deliver on their promises
                                                                                                                            Matt Pepper, Business Value Consultant, WalkMe
                                                                                                                            Explore the common pitfalls of Organisational Change Management (OCM), specifically with digital transformations in enterprise applications. See the effect on end user experience and how WalkMe can be used guide users through complex website processes, delivering reduced costs, and increased productivity and engagement.
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